This article covers the SPF and DKIM authentication processes for Cool Life CRM and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

Cool Life CRM leverages Mandrill's SPF and DKIM infrastructure.

To setup DKIM for your Cool Life CRM emails, please add a TXT record in the DNS with the following attributes:

Name: mandrill._domainkey.yourdomain.com (just replace yourdomain.com with the domain you're setting up).

Type: TXT

Value: v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCrLHiExVd55zd/IQ/J/mRwSRMAocV/hMB3jXwaHH36d9NaVynQFYV8NaWi69c1veUtRzGt7yAioXqLj7Z4TeEUoOLgrKsn8YnckGs9i3B3tVFB+Ch/4mPhXWiNfNdynHWBcPcbJ8kjEQ2U8y78dHZj1YeRXXVvWob2OaKynO8/lQIDAQAB;

You can also find the instructions on how to set up DKIM and SPF for Cool Life CRM, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Cool Life CRM is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.