This article covers the SPF and DKIM authentication processes for Eventsforce and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

To setup DKIM for your Eventsforce emails, please contact the Eventsforce suport team at [email protected] and ask them to enable DKIM on their end for your domain and to provide you with the DKIM records for the DNS publication.

NOTE: If you manage you domain in Valimail, you will need to add the DKIM key/s on your domain's configuration page in the Valimail platform.

You can also find more information on how the authentication for Eventsforce, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Eventsforce is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.