SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for iVvy and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your iVvy emails
Navigate to Global Settings -> Marketing -> Authorized Domains.
Click 'Add Domain'
Add in your email domain. This is simply the text that appears after the @ in your email address.
For example, the domain for [email protected] is ivvy.com.Click 'Save'.
Select your domain and click 'Verify'.
The details required to update your SPF will be provided, as well as DKIM DNS records. Once you have set these up, click 'Verify'. iVvy will automatically verify that the settings are correct, and will highlight any sections that still require action.
Once the above steps have been completed, any emails sent on your behalf from iVvy will be safely sent to your client's inboxes.
You can also find the instructions on how to set up DKIM and SPF for iVvy, here.
Add an iVvy DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your iVvy emails
Once you establish that iVvy is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.