This article covers the SPF and DKIM authentication processes for DoneDone and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

DoneDone leverages Postmark's email infrastructure.

To find the records, go to the Outgoing Email settings page for your Mailbox:

From there, click the "Show DNS Records" button at the bottom of the screen.

After these records are added to your DNS, they will be verified by us within an hour or two. There's nothing else you'll need to do but check in later to see that the records are verified:

You can also find the instructions on how to set up DKIM and SPF for DoneDone, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that DoneDone is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.