SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Ventraip and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Ventraip emails
Dedicated Email Hosting
Click on My Services at the top of the page
Click on Email Hosting
Click on Manage next to your email service
Scroll down to DKIM record, where you can see Hostname and Content (TXT)
How to add the DKIM record
Here is the DNS record information you need, to create a new DKIM record.
Record Type: TXT
Hostname: axigen._domainkey.your-domain-name-here.com (this is an example, obtain this from VIPControl in the steps above)
Value: Obtain this from VIPControl in the steps above
TTL: 3600
NOTE: If you manage you domain in Valimail, you will need to add the DKIM key on your domain's configuration page in the Valimail platform.
You can also find the instructions on how to set up DKIM and SPF for Ventraip, here.
Add a Ventraip DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Ventraip emails
Once you establish that Ventraip is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.