SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Send13 and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Send13 emails
BASIC DKIM HOW TO
You will have 4 settings in a DKIM record for Send13.
Record type: TXT
TTL: Select the default.
Hostname: send13._domainkey.yourdomain (yourdomain being the actual domain you are editing DNS for)
Hostname, Name, Host; same thing different names. And a number of hosting specific entries.
Value: The value we provide in your Send13 Client area.
BASIC DKIM STEP BY STEP
Click add new DNS record
Select type TXT
Enter the send13._domainkey value we show in your Send13 DKIM SPF page in the Hostname textbox
Select the default TTL value
Copy and past the DKIM value from your Send13 DKIM SPF page
Click Save.
You can also find the instructions on how to set up DKIM and SPF for Send13, here.
Add a Send13 DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Send13 emails
Once you establish that Send13 is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.