This article covers the SPF and DKIM authentication processes for Accelo and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

To add DKIM authentication to your Accelo account, you'll need to add several new entries to your domain's DNS records to publish your digital signature. Each signature is unique, so you'll need to request your unique keys from Accelo. Reach out to Accelo's customer support at [email protected] for further help with the DKIM implementation for your domain.

You can also find more information on how to set up DKIM and SPF for Accelo, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Accelo is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.