This article covers the DKIM authentication processes for Odoo and how it is managed in Valimail.

Odoo does not support SPF alignment.

When sending an email, the Odoo server includes a unique DKIM signature in the headers. The recipient’s server decrypts this signature using the DKIM record in the database’s domain name. If the signature and the key contained in the record match, this guarantees that the message is authentic and has not been altered during transport.

To enable DKIM, add a CNAME record to your domain's Configuration page in Valimail Enforce:

Selector: odoo

Value: odoo._domainkey.odoo.com.

You can then check to see if the DKIM key has been published, using a tool like Google Admin Toolbox Dig.

You can also find the instructions on how to set up DKIM for Odoo here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Odoo is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.