This article covers the SPF and DKIM authentication processes for InMotion Hosting and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

SPF Records and Domain Keys can be set within the “Email Deliverability” in the Email section of your cPanel. The specific instructions can also be found in cPanel’s documentation for more details. If you need further assistance, or, if you do not have the “Email Deliverability” icon in your cPanel, please contact Support for further assistance.

When you click on the Email Deliverability icon you will see a list of your domains. Follow the instructions below to add the record to your DNS. Note that if your domain is not the authoritative name server, then you will need to copy the name and value for the key, then manually add it to the domain’s DNS where it is controlled.

You can also find the instructions on how to set up DKIM and SPF for InMotion Hosting, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that InMotion Hosting is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.