This article covers the SPF and DKIM authentication processes for Exabytes and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

1. Login to cPanel (https://domainname.com:2083/ OR https://IPAddress:2083/)

2. Go to Email Deliverability.

3. Select your domain name and click on Manage.

4. This section will show the DKIM record for your domain. From here can copy the DKIM record and then paste to the DNS Zone to update the DKIM.

5. Lastly, once the DNS propagation done, the DKIM record will show VALID.

NOTE: If you manage you domain in Valimail, you will need to add the DKIM key/s on your domain's configuration page in the Valimail platform.

You can also find the instructions on how to set up DKIM and SPF for Exabytes, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Exabytes is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.