SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for People HR and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your People HR emails
With People HR, you can reply to application emails from your company's email address such as [email protected] only if you validated it.
If you don't set your preferred sending email address, by default, you send from [email protected].
Add your prefered email address as a sender
To add your preferred email address, follow the below steps:
In People HR, click Settings.
Click ATS.
Click Email Settings.
To register your domain, enter its name.
Click Save.
Specify one or more addresses you want to use as the sender.
Note: As you're sending emails generated from People HR to your applicants, you're sending them from our industrial strength email servers. For this reason, your preferred email address is listed in the From field, but our email server is the sender.
If you are having trouble setting up DKIM in People HR for your domain after you add your domain in People HR, please contact their support team so they can further hep you with the DKIM implementation.
You can also find the instructions on how to set up DKIM and SPF for People HR, here.
Add a People HR DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your People HR emails
Once you establish that People HR is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.