This article covers the SPF and DKIM authentication processes for Arsys and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

In order to activate the DKIM configuration in your email , you have to follow the following steps:

1. Access the Control Panel of your hosting.

2. In the Mail section , click Settings.

3. Click the DKIM button to enable the option.

4. Click Activate to confirm activation.

5. If you manage the DNS zone with a provider other than Arsys, copy the DKIM entry that was generated and add it to the provider.

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You can also find the instructions on how to set up DKIM and SPF for Arsys, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Arsys is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.