This article covers the SPF and DKIM authentication processes for Terra Dotta Software and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

In order to set up DKIM for your domain in Terra Dotta Software, you will need to work with your Terra Dotta Software service owner to complete this process. If you have already launched your Terra Dotta site, you should submit a Support request for assistance.

Terra Dotta will configure keys and then send additional information to your service owner.

Terra Dotta Software supports 2048 bit encryption DKIM keys.

Note: If you manage DKIM for your domain in Valimail, you will need to publish the DKIM key they provide you with, on your domain's configuration page in Valimail.

You can also find the instructions on how to set up DKIM and SPF for Terra Dotta Software, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Terra Dotta Software is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.