This article covers the SPF and DKIM authentication processes for Infusionsoft and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

1. Navigate to Marketing -> Settings.

2. Click Email Authentication.

3. Click Add a Domain.

Note: This button is only available to admin users.

4. Select a domain to authenticate.

Note: You can add additional email domains by adding that email domain to a User Record.

5. Create a new CNAME record using the text below as the Name or Host (the actual name depends on your provider).

6. Copy and paste the provided text into the DNS "value" or "points to" field (the actual name depends on your provider) within your new CNAME record.

7. Click the Verify button.

You can also find the instructions on how to set up DKIM and SPF for Infusionsoft here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Infusionsoft is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.