SPF(supported) / (dedicated subdomain)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Emarsys and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Emarsys uses a dedicated subdomain setup.
Configuring DKIM authentication for your Emarsys emails
1. To set up DKIM in Emarsys for your domain, please access this link and fill in the required subdomain and link fields with your correspondent ones as per the example below:
Name: In the text boxes change the value according to your domain.
2. Once you fill in the info, click on done to get you settings.
Note: You are of your From domain and link domain that are associated with your organization or brand. Please make sure that your domains are properly specified because the fields in the table will be populated based
Important: If hosting your own replies: you must ensure you can receive all reply emails.
3. Please make sure to add all of the ensuing records in your DNS:
You can find the instructions on how to set up DKIM and SPF for Emarsys, here.
Add an Emarsys DKIM key in Valimail
Note: If the subdomain you have Emarsys configured on uses other services as well, you will need to manage it in Valimail and publish those 2 Emarsys DKIM keys in the platform.
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Emarsys emails
Once you establish that Emarsys is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.