This article covers the SPF and DKIM authentication processes for Combell and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

In order to set up DKIM for your domain for the Combell emails, you need to create a DKIM key using a DKIM record generator tool.

Once you create the new DKIM key, you will need to add it on your domain's Configuration page in the Valimail platform.

For any help regarding the SPF and DKIM setup, you can contact the Combell support team.

You can also find the instructions on how to set up SPF for Combell, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Combell is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.