This article covers the SPF and DKIM authentication processes for Caspio and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

1. Select Account -> Account settings from the top menu bar of your Caspio account.

2. Select the Email tab to view the list of all email addresses and domains used in your apps.

3. On the list of Email addresses and domains, select Add email address.

4. Enter an email address and optionally a display name. Click Send verification code.

5. Enter the verification code sent to your email address and click Verify email address.

6. After verifying your email address, you can proceed to verifying domain to improve email deliverability.

Before verifying a domain, you must verify an email address. To learn more, see Configure and verify email.

1. On the list of Email addresses and domains, hover over a domain and select Verify domain.

2. Add TXT and CNAME records to your domain’s DNS settings.

Important: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and the 3rd CNAME or any other record, will go in your DNS.

You can also find the instructions on how to set up DKIM and SPF for Caspio, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Caspio is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.