Supports SPF alignment: Yes (dedicated subdomain)
Supports DKIM alignment: Yes
DMARC requires the domain in the “From” address of the email (what the recipient sees) to match the information authenticated by SPF or DKIM. This is called DMARC alignment.
Certain email service providers require bulk email-sending domains to authenticate their emails with both SPF and DKIM, in addition to configuring one of these authentication methods for DMARC alignment. You can read more about these bulk sender requirements here.
Commerce7 uses Sendgrid under the hood.
Sendgrid typically uses a dedicated subdomain for DKIM and SPF configuration.
Commerce7 setup documentation can also be found here.
Configuring DKIM authentication for your Commerce7 emails
1. Login to your Commerce7 admin account.
2. In the Commerce7 UI, select Settings -> Emails.
3. In the Email Sending section, click the Register button.
4.Enter your domain name and click the Register button in the modal.
(This action triggers Commerce7's email processor to generate DNS email entries for Commerce7 emails).
5. In the pop-up modal, you will see the new entries+values. You will also see 'Unverified' to the right of the values, which is expected.
6. Add the generated Records to your DNS.
If you are pointing DKIM to Valimail, records c7 and c72 will be published in Valimail.
The emXXXX.example.com will be published in your DNS.
If you already have a DMARC record, ignore the _dmarc.<domain.com> TXT record provided by Commerce7, and do not publish it.
7. Once you publish the 2 DKIM keys (c7 and c72) in Valimail Enforce and the 3rd CNAME record (i.e. em9702.example.com) in your DNS host, return to the DKIM and DMARC Setup page in the Commerce7 console and click Verify DNS Settings.
If you are an Enforce or Align user and your domain's SPF and/or DKIM records are pointed to Valimail, follow the steps below to add these records to the domain configuration in Valimail.
Add a Commerce7 DKIM key in Valimail
Publish the DKIM key record in Valimail following the steps from the article below.
Add Commerce7 to the SPF configuration in Valimail
Once you establish that Commerce7 is an authorized sender for your domain, you will need to configure the service as an Enabled Sender in your domain's configuration.
You will find more detailed information on how to add a service for your domain in Valimail, here:
If you have any questions about configuring email authentication for this service, please don't hesitate to reach out to Valimail Product Support at [email protected]. We are always happy to assist you in any way we can.