Smart Alerts are automated email notifications sent to account Owners when specific high-impact actions occur within an account. These alerts provide visibility into important security and configuration changes, helping organizations quickly identify and respond to updates or potential risks.
When Smart Alerts Are Triggered
Smart Alerts are generated for the following actions:
MFA Personal-Level Updates
Triggered when Multi-Factor Authentication (MFA) settings are updated for an individual user.MFA Account-Level Updates
Triggered when MFA requirements or settings are changed at the account level.SSO Updates
Triggered when Single Sign-On (SSO) configurations are modified.Domain Added
Triggered when a new domain is added to the account.Domain Deleted
Triggered when an existing domain is removed from the account.Possible Internal Sender
Triggered when the system detects an unrecognized or unexpected internal sender.
Why Smart Alerts Matter
Smart Alerts ensure account Owners are immediately informed of any critical changes to account security, authentication methods, or domain configurations. This proactive notification system helps maintain the integrity of the email environment and supports rapid response to potential security concerns.
Best Practices
Review Smart Alerts promptly to validate whether the action was expected.
Investigate alerts related to Possible Internal Sender to ensure they are not signs of spoofing or unauthorized activity.
Use MFA and SSO updates as checkpoints to confirm alignment with your organization’s security policies.
Examples of Smart Alerts
Smart Alerts are sent from the [email protected] email address.
Expand each section to see examples of Smart Alerts.
MFA personal-level updates
MFA personal-level updates
Email Subject: Personal MFA settings changed
MFA account-level updates
MFA account-level updates
Email Subject: Valimail account MFA settings changed
SSO updates
SSO updates
Email Subject: Valimail account SSO settings changed
Domain added
Domain added
Email Subject: Domain(s) added to Valimail
Domain deleted
Domain deleted
Email Subject: Domain(s) deleted from Valimail
Possible internal sender
Possible internal sender
Email Subject: Possible internal senders detected
