This article covers the DKIM authentication process for Rave Alert and how it is being managed in Valimail.

Rave Alert does not support SPF alignment.

NOTE: We have recently received signals that this sender might be changing their DKIM set-up method to one using a single DKIM TXT key that leverages Mailgun's infrastructure. If that is the case, the below information might be subject to change.

For Rave Alert to send authenticated emails on your behalf, you must update your domain’s DNS records to point to the public keys we use to sign messages.

Once you update your DNS records, send a list of your updated email domains to

[email protected]. Our services team will turn on DKIM for your Rave Alert instance.

Once enabled for DKIM, Rave Alert signs emails using different domains depending on the

email’s destination. Rave Alert will sign emails going to internal addresses you control with whichever domain you specify in the from: field.

Rave Alert will sign emails going to external addresses with your domain’s default getrave.com email address.

1. Publish the below CNAME records on your domain's Configuration page in Valimail by pointing to the public keys Rave uses to sign messages.

Here is an example of the CNAME records you must add:

rave1._domainkey.customer.com -> rave1._domainkey.getrave.com

rave2._domainkey.customer.com -> rave2._domainkey.getrave.com

rave3._domainkey.customer.com -> rave3._domainkey.getrave.com

Note: In Valimail you will only need to add the DKIM selector like presented in the Add a Rave Alert DKIM key in Valimail chapter.

2. Contact [email protected] with a list of email domains you’ve added our CNAME records to. Rave Alert Support will turn on DKIM for your Rave Alert domain.

Once enabled, Rave Alert will sign all emails.

Rave Alert publishes 3 selectors for DKIM authentication – rave1, rave2, and rave3. They use one selector at a time to sign their DKIM messages and rotate them periodically.

Please make sure you add all 3 DKIM keys to Valimail.

Maintaining multiple selectors lets Rave Alert rotate keys, increase key length, and manage other security best practices seamlessly, without requiring any action from you. Once you set up the CNAME records, they will take care of the DKIM records validation.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Rave Alert is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.