Alerts let you set up robust and customizable alert policies for your account configuration and email traffic. Setting up alerts is a great way of making sure you are always up to date with the email traffic activity of your domains.
For the Monitor and Align products, please refer to this article.
This article provides an overview of the different types of Alerts that can be configured and explains their role in maintaining the overall health of your account. In addition to configurable Alerts, the platform includes built-in automated notifications, referred to as Smart Alerts, which are triggered by specific account activities (such as adding or removing a domain, or enabling or disabling SSO or MFA). To learn more, see the Smart Alerts article.
Access the Alerts page
Log in to your Valimail account at app.valimail.com.
Expand the Settings section on the bottom left.
Click on Alerts.
How to create an Alert
In the Alerts page, click on the Type of Alert drop-down.
Click on the Alert that you want to set up.
Click on ADD A CUSTOM ALERT.
To delete an alert, go to the Alerts page, scroll to the alert you want to remove, and click the X icon on the far right.
Alerts cannot be edited. To make changes to an existing alert, you will need to delete it and create a new one with the updated configuration.
Types of Alerts available in Enforce
Each Alert you configure must be associated with an email address. You may use any valid email address; it does not need to be linked to your Enforce account. Depending on the type of Alert, additional details may also be required.
Expand each section below to see specific requirements and examples of each type of alert.
Enabled Senders DMARC
Enabled Senders DMARC
This alert notifies you when an enabled sender on a specified domain reaches a defined DMARC pass rate threshold.
Threshold options include:
Passing: 95–100%
Partially Passing: 51–94% (Recommended)
Failing: 0–50%
These percentages are calculated over a rolling 30-day period. This alert helps you monitor senders that may require additional configuration, those with newly added instances, or senders that have been incorrectly configured.
Email Subject: Enabled sender DMARC rate changed
Enabled Senders DMARC - Passing
Enabled Senders DMARC - Failing
Executive Report
Executive Report
This alert notifies you when a new executive report is available for your account. Each report provides a high-level overview of your account’s email activity over the selected time period. Reports can be delivered on a daily, weekly, or monthly cadence, with monthly reporting recommended as it provides the most comprehensive view of long-term trends. This alert is a convenient way to stay informed without needing to log into the Valimail application.
Email Subject: Valimail executive report
New Services Detected
New Services Detected
This alert notifies you whenever a new service begins sending email on behalf of your domain(s). We recommend that you review each new service to confirm its legitimacy and authorization.
In many cases, these services will not be authorized. However, they may also indicate that someone within your organization is attempting to configure a new service without following the established internal approval process.
Email Subject: New services detected for example.com
Suspicious Sending
Suspicious Sending
This alert is triggered when the volume of traffic originating from Unidentified IP addresses reaches a defined threshold. In most cases, traffic from unidentified sources indicates malicious activity. However, there are instances where legitimate traffic, such as from a newly configured email system, may also appear in the Unidentified Senders section.
If you suspect the traffic is legitimate, we recommend contacting our Support team. They can assist with adding the new email system to our catalog of trusted sending services, ensuring future traffic is properly classified.
This Alert can only be configured for domains that are not enforcing DMARC (p=none) and are vulnerable to spoofing attacks.
By contrast, domains enforcing DMARC with p=quarantine or p=reject instruct receiving mail gateways to take protective action against spoofing attempts. In such cases, there is no need to configure this alert. If your domain is already at enforcement and you wish to monitor spoofing levels:
Navigate to Authentication Reports > Unidentified Senders, or
Go to Reports > Unidentified Senders.
Email Subject: Suspicious senders found for example.com
DKIM Key Manager (Enforce Enterprise)
DKIM Key Manager (Enforce Enterprise)
The DKIM Key Manager Alert is available only in the Enforce Enterprise package.
The DKIM Key Manager Alert is powered by the DKIM Key Continuous Protection Report. It notifies you whenever a DKIM key is added or removed from your account and also provides alerts for keys that have been in use for more than 6 months or 2 years, helping you maintain strong email authentication practices.
Email Subject: Time to rotate your DKIM key
Email Subject: DKIM key added for example.com
Email Subject: DKIM key deleted for example.com
DMARC Policy (Enforce Enterprise)
DMARC Policy (Enforce Enterprise)
The DMARC Policy Alert is available only in the Enforce Enterprise package.
The DMARC Policy Alert is available only in the Enforce Enterprise package.
This Alert provides notifications when changes occur to your DMARC policy. It can be configured for a specific domain or applied across all domains in your account.
Email Subject: DMARC policy changed for example.com
DMARC Policy Changes p=none
DMARC Policy Changes p=reject
DMARC Policy Changes p=quarantine
Record Configuration Change (Enforce Enterprise)
Record Configuration Change (Enforce Enterprise)
The Record Configuration Change Alert is available only in the Enforce Enterprise package.
This alert notifies you whenever changes are detected in your DMARC, SPF, or record configuration. It is essential that these records always point to Valimail to ensure our service can effectively protect your domains and prevent legitimate email traffic from being blocked or quarantined.
Enabling this alert helps you quickly identify and resolve DNS downtime or syntax errors that may occur due to configuration changes. To reduce unnecessary notifications, only the most recent record update from the previous day is reviewed, avoiding multiple alerts caused by flapping DNS.
We recommend enabling this alert for all domains and all record types.
Email Subject: Issues with record for example.com
The email Alerts are sent from the address [email protected].