FAQ

Do you have articles for specific senders and their setup? Eg Mailchimp?
There are a number of articles in the KB which may not be visible if you are not logged in to the Support Portal.  We do have a section in the KB called...
Tue, 13 Oct, 2020 at 12:03 PM
I can't find a sender in the Email service provider configuration list
I want to enable a sender for my domain, but I don’t see it listed under the “Email service provider” list in my configuration. Why is that? The list of...
Fri, 18 Sep, 2020 at 1:13 PM
I want to upgrade to a different plan. How do I go about this?
If you have a designated account manager, you can reach out to them to schedule a discussion surrounding cost of creating a full-fledged Enforce account.  ...
Tue, 13 Oct, 2020 at 12:12 PM
Why is my downloaded report for Unidentified Senders blank?
Question: The Unidentified Senders CSV report I downloaded is blank. But I see data in the UI under the Unidentified Senders section in the Authentication ...
Thu, 6 Aug, 2020 at 4:45 PM
Do you have more information about ARC and Mailman?
You may have read our blog post about ARC here.  At the bottom of the post there are a number of resources listed: For more information on ARC ARC is not...
Tue, 13 Oct, 2020 at 12:17 PM