This article covers the SPF and DKIM authentication processes for NGP VAN and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.


Configuring DKIM authentication for your NGP VAN emails

In order to set up DKIM for your domain in NGP VAN, please follow the instructions in this screenshot:

NGP VAN DKIM key details

Important: If you manage DKIM for your domain in Valimail, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce.

After the DKIM key is added on your domain in Valimail Enforce you need to contact NGP VAN Support for further verification/validation of the TXT DKIM key record at: help@everyaction.com

You can also find the instructions on how to set up DKIM and SPF for NGP VAN, here.

Add an NGP VAN DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the DKIM key in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with NGP VAN and then click Add.

Add a dkim key in Enforce

You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your NGP VAN emails

Once you establish that NGP VAN is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

3. Choose NGP VAN from the list of configurable senders and then click Enable:

Add service to the authorized list in Valimail

We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.