This article covers the SPF and DKIM authentication processes for DataMotion Secure Delivery and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.


Configuring DKIM authentication for your DataMotion emails

1. Log into the DataMotion SecureMail portal at https://ssl.datamotion.com as the Administrator user.

2. Click on Administrative Tools -> DKIM Management.

a screen shot of a computer

3. Fill in the required fields below and click Save to create a public DKIM key.

a screenshot of a web page

4. Once created, the DKIM key containing the record name and value can be copied and pasted into your DNS records. You will need to create a new TXT record in your DNS administrator portal. This requires some DNS understanding and may require contacting the DNS host support desk for assistance.

Important: If you manage DKIM for this domain in Valimail, you will need to add the DKIM key on your domain's Configuration page in Valimail.

a screenshot of a computer

You can also find the instructions on how to set up DKIM and SPF for DataMotion, here.

Add a DataMotion DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the DKIM key in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with DataMotion Secure Delivery and then click Add.

a screenshot of a computer

You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your DataMotion emails

Once you establish that DataMotion is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

a screenshot of a email

3. Choose DataMotion Secure Delivery from the list of configurable senders and then click Enable:

a screenshot of a computer

We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.