This article covers the SPF and DKIM authentication processes for Influitive and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.


Configuring DKIM authentication for your Influitive emails

Follow these instructions to configure your DKIM:

1. Add this TXT DKIM key on your domain's Configuration page in Valimail Enforce:

selector: scph0416

TXT Value:


2. After you added this key in Valimail Enforce, please notify Influitive Support at support@influitive.com that you are enabling this feature, as there is one setting that they need to enable in the backend of their system. 

You can also find the instructions on how to set up DKIM and SPF for Influitive, here.

Add an Influitive DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the DKIM key in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with Influitive and then click Add.

a screenshot of a computer

You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your Influitive emails

Once you establish that Influitive is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

a screenshot of a email

3. Choose Influitive from the list of configurable senders and then click Enable:

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We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.