SPF(supported) DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Infusionsoft and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
TABLE OF CONTENTS
- Configuring DKIM authentication for your Infusionsoft emails
- Add an Infusionsoft DKIM key in Enforce
- Configuring SPF authentication for your Infusionsoft emails
Configuring DKIM authentication for your Infusionsoft emails
1. Navigate to Marketing -> Settings.
2. Click Email Authentication.
3. Click Add a Domain.
Note: This button is only available to admin users.
4. Select a domain to authenticate.
Note: You can add additional email domains by adding that email domain to a User Record.
5. Create a new CNAME record using the text below as the Name or Host (the actual name depends on your provider).
6. Copy and paste the provided text into the DNS "value" or "points to" field (the actual name depends on your provider) within your new CNAME record.
7. Click the Verify button.
You can also find the instructions on how to set up DKIM and SPF for Infusionsoft here.
Add an Infusionsoft DKIM key in Enforce
1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.
a. Scroll down and add the two DKIM keys in your configuration, by clicking on Add a DKIM key.
b. Enter the selector name, CNAME target value, associate the key/s with Infusionsoft and then click Add.
You can find more detailed information on how to add a DKIM key in Valimail Enforce here.
Configuring SPF authentication for your Infusionsoft emails
Once you establish that Infusionsoft is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.
1. Please go to your domain's Configuration page in Enforce.
2. Click on the + sign from the Enabled Senders section:
3. Choose Infusionsoft from the list of configurable senders and then click Enable:
We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.
As always, if you have any questions, please don't hesitate to submit a ticket.