This article covers the SPF and DKIM authentication processes for Moosend and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.


Configuring DKIM authentication for your Moosend emails

Steps to set up DKIM/Domain key for Moosend:

1. Log in to your Moosend account.

2. In the top navigation bar, click the Account Icon and click Settings.

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3. In the menu on the left, click Senders.

4. In the SPF/DKIM column, you can see which senders have a valid DKIM signature indicated by a green check icon.

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5. Click Set up SPF/DKIM for the sender address for which you want to set up a DKIM record.

6. Click the Domain keys identified mail (DKIM) drop-down menu to display the DKIM records.

7. Copy and paste the information in the TXT record name and TXT record value fields to your domain's Configuration page in Enforce.

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Important: It takes between 30 minutes to 48 hours to finalize the process before you can move to the next step.

8. Click Verify DNS record to complete the verification.

Example DKIM TXT record name for Moosend:


You can also find the instructions on how to set up DKIM and SPF for Moosend here.

Add a Moosend DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the DKIM key in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with Moosend and then click Add.

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You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your Moosend emails

Once you establish that Moosend is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

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3. Choose Moosend from the list of configurable senders and then click Enable:

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We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.