New EFP customers and Broadcom prospects onboarding on to the Valimail/EFP platform should point their DMARC record to the platform by creating a DMARC NS record and point it to ns.emailfraudprotect.email. (notice the period at the end).
_dmarc.yourdomain.com NS ns.emailfraudprotect.email.
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Follow these steps to point your DMARC record to Symantec Email Fraud Protect.
Update your _dmarc TXT record.
This allows Symantec/Broadcom to receive your DMARC aggregate reports.
If you already have a _dmarc TXT record: add dmarc_agg@emailfraudprotect. to the "rua" parameter. Your TXT record should look as follows:
"v=DMARC1; p=none; rua=mailto:dmarc_agg@emailfraudprotect.email;"
If you don't have a _dmarc TXT record: create the following TXT record in DNS:
Type | TXT |
Host/Name | _dmarc.<your domain name> |
| Value | "v=DMARC1; p=none; rua=mailto:dmarc_agg@emailfraudprotect.email;" |
Example: If your domain name is vmcs1.com, the host/name value to create for the TXT record would be _dmarc.vmcs1.com
⚠️ Note:
- If a _dmarc TXT record already exists, be sure to only add dmarc_agg@emailfraudprotect.email to the "rua" parameter; do not modify any other parameters in the record unless you're sure of what you're doing, otherwise you may impact email deliverability for your organization.
- No change to your email flow will occur. Symantec will see no PII.
Still having problems? Just email us at support@emailfraudprotect.com -- we're here to help!
Please refer to these articles:
Pointing a DMARC Record to Valimail
Pointing an SPF Record to Valimail
or watch the video guides:
Video Guide: Platform Overview