Supports SPF alignment: Yes
Supports DKIM alignment: Yes
DMARC requires the domain in the “From” address of the email (what the recipient sees) to match the information authenticated by SPF or DKIM. This is called DMARC alignment.
Certain email service providers require bulk email-sending domains to authenticate their emails with both SPF and DKIM, in addition to configuring one of these authentication methods for DMARC alignment. You can read more about these bulk sender requirements here.
Configure email authentication for Gladly
Once you have set-up your domain in Glady From the Emails settings page, click the Domains tab.
2. Hover over the domain, click the 3 dots, then click View SPF and DKIM values.
Remember to enter SPF and DKIM values as TXT in your DNS provider’s settings.
If you are an Enforce or Align user and your domain's SPF and/or DKIM records are pointed to Valimail, follow the steps below to add these records to the domain configuration in Valimail.
Add a Gladly DKIM key in Valimail
Publish the DKIM key record in Valimail following the steps from the article below.
Add Gladly to the SPF configuration in Valimail
Once you establish that Gladly is an authorized sender for your domain, you will need to configure the service as an Enabled Sender in your domain's configuration.
You will find more detailed information on how to add a service for your domain in Valimail, here:
If you have any questions about configuring email authentication for this service, please don't hesitate to reach out to Valimail Product Support at [email protected]. We are always happy to assist you in any way we can.