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I pointed SPF to Valimail, but it's not reflecting that in the platform. Why is that?
I pointed SPF to Valimail, but it's not reflecting that in the platform. Why is that?

SPF FAQs

Updated over 10 months ago

Sometimes after you point SPF to Valimail you might see in the Configuration page that this is not reflected there.

This can happen due to multiple things:

1. If you set the TTL higher than what is recommended in the instructions (300 seconds), this DNS change will take a bit longer until it finishes propagating through the internet. This change does reflect when you dig your domain for the SPF record, as shown here: https://toolbox.googleapps.com/apps/dig/

2. It looks like the SPF pointer record was added before the previous v=spf1 record in your DNS was removed. In order to properly point SPF to Valimail, you will first need remove from your DNS any TXT record containing v=spf1.

After that is done, then create a TXT record named for your domain and add this value: v=spf1 include:%{i}._ip.%{h}._ehlo.%{d}._spf.vali.email ~all

3. It looks like the SPF pointer record was improperly published/added. Please modify the SPF TXT record in your DNS and make it contains only this value: v=spf1 include:%{i}._ip.%{h}._ehlo.%{d}._spf.vali.email ~all

4. It looks like you have another 1 or more includes added before the Macro include formula in your SPF pointer record.

Please modify the SPF TXT record in your DNS and make it contains only this value: v=spf1 include:%{i}._ip.%{h}._ehlo.%{d}._spf.vali.email ~all


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