SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Nexcess by Liquid Web and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Nexcess emails
Log in to your SiteWorx account.
If you do not know your password, click Forgot your password on the login page.
If you do not know the web address for your SiteWorx login page, either refer to your Welcome Email or contact our 24/7 support team for assistance.
From the SiteWorx main menu, click Administration > Mail Options > DKIM.
Click Add next to the relevant domain name.
Select Yes or No to specify whether DKIM will be tested for your domain. Unverified email will not be treated any differently from verified email
ATTENTION: If setting up DKIM for an active domain, select No.
Click Enable.
The DKIM Management page displays as it was enabled for your domain.
You can also find the instructions on how to set up DKIM and SPF for Nexcess, here.
Add a Nexcess DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Nexcess emails
Once you establish that Nexcess is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.