SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Optimizely and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Optimizely emails
To use a preferred domain, several DNS records must be created. The following configuration steps use the domain example.com.
Note: The domain t.example.com is the technical subdomain of example.com.
Create a new A-RR entry to lead tracking links to the Optimizely tracking server
Domain: t.example.com
Value: 193.169.180.193
Create a new MX-RR entry to lead technical responses (e.g. bounce messages) to the Optimizely email server.
Domain: t.example.com
Priority: 0
Value: mail.srv2.de.
Create a new TXT-RR entry to authorizes all IP addresses used by the Optimizely email servers for your domain.
Domain: t.example.com
Value: v=spf1 include:spf.srv2.de -all
Create a new CNAME-RR entry to authorize the subdomain and ensure compatibility.
Domain: mailing._domainkey.t.example.com
Value: dkim.srv2.de.
Create a new CNAME-RR entry to authorizes the Optimizely servers to use your domain for sending emails via Optimizely Campaign.
Domain: mailing._domainkey.example.com
Value: dkim.srv2.de.
Create a new TXT-RR entry to set a DMARC record to protect your domain from email spoofing.
Domain: _dmarc.example.com
Value: v=DMARC1; p=reject; rua=mailto:[email protected];
Optional: If you have domain management self-service enabled in your client, you will need to add a CNAME record for verification. (Replace VERIFICATION_CODE with the string displayed in Campaign UI, see Adding a domain in the User Guide)
Domain: VERIFICATION_CODE.t.example.com
Value: t.example.com.
You can also find the instructions on how to set up DKIM and SPF for Optimizely, here.
Add an Optimizely DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Optimizely emails
Once you establish that Optimizely is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.