This article covers the SPF and DKIM authentication processes for Suresupport and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

To enable the DKIM protection, you need to click on the Enable button in the Mail protection subsection of the Control Panel's DNS Manager.
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When you enable the DKIM protection, our mail server will generate a private key and start to sign your messages delivered to remote servers with it by adding a header to them. The

The public key needs to be stored in a DNS record as it is used by the remote servers to verify the messages. When enabling the DKIM protection, the DNS record will be automatically created on our DNS servers. The DNS record will look like this (the actual key will be different for your account):

You can also find the instructions on how to set up DKIM and SPF for Suresupport, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Suresupport is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.