This article covers the SPF authentication process for Bold Commerce and how it is managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

Bold Commerce is not known to support DKIM authentication for outgoing emails, at present time. You can contact the Bold Commerce support staff for additional details and/or to find out if the above has changed recently.

You can also find more information on how to set up SPF for Bold Commerce, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Bold Commerce is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.