SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Crucial and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your Crucial emails
Step 1 - Login to your cPanel and click on Email Deliverability (if you do not have this, follow the next section below for Authentication).
Step 2 - Find the domain you want to enable SPF and DKIM for and click on MANAGE.
Step 3 - Underneath the heading DKIM, click on INSTALL THE SUGGESTED RECORD
Step 4 - Same as the above, underneath the heading of SPF, click on INSTALL THE SUGGESTED RECORD.
Step 5 - After the SPF record is installed, underneath the heading of SPF again, click on CUSTOMIZE.
Step 6 - Under the heading ADDITIONAL SETTINGS, (1) include "spf.mailcluster.com.au" and then (2) click on INSTALL A CUSTOMIZED SPF RECORD.
You can also find the instructions on how to set up DKIM and SPF for Crucial, here.
Add a Crucial DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your Crucial emails
Once you establish that Crucial is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.