SPF(supported)
DKIM(recommended)
This article covers the SPF and DKIM authentication processes for iModules Encompass and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
Configuring DKIM authentication for your iModules Encompass emails
To setup DKIM for your iModules Encompass emails, you must purchase a private IP or work with your Encompass representative to enable white labeling.
White labeling is only available for messages sent through email marketing that does not contain community content.
As part of the white label process, your IT department must create one sub-domain (such as email.yourdomain.com) for click and open tracking and another for the Return-Path email header. SPF uses the domain value in the Return-Path header for the DNS lookup to determine the permitted senders for the domain.
You can also find the instructions on how to set up DKIM and SPF for iModules Encompass, here.
Add an iModules Encompass DKIM key in Valimail
You can find more detailed information on how to add a DKIM key in Valimail, here:
Configuring SPF authentication for your iModules Encompass emails
Once you establish that iModules Encompass is an authorized sender for your domain, you will need to add the service in your Enabled Senders.
You will find more detailed information on how to add a service for your domain in Valimail, here:
Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.