This article covers the SPF and DKIM configuration process for Shopify and how they are managed in Valimail. Because this service leverages SendGrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Shopify as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Shopify infrastructure and typically the DKIM keys will be added in the Valimail platform.

To help secure your Shopify admin, make sure that store owner and the staff have verified email addresses. The store owner can only verify their own email address.

1. From your Shopify admin, click your username and account picture.

2. Click Manage account.

3. In the email verification banner, click Send verification email. If you don't see this banner, then your email is already verified.

4. From your email account, open the email and follow its instructions.

You can find the instructions to verify your domain in Shopify here.

1. From your Shopify admin, go to Settings.

2. Click Store details.

3. In the Contact information section, click Edit.

4. Click Fix this next to the Sender email field.

5. On the Sender email page, click Authenticate.

6. Add the 3 Shopify DKIM keys in Valimail and the other 4th CNAME record, directly in your DNS.

Note: After your domain changes have taken effect in the Shopify platform, your domain status will show as Authenticated.

The changes in Valimail take effect immediately, but there might be up to 24 hours until that will reflect in the Shopify console.

You can also find the instructions to set up DMARC on Shopify here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Shopify is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.