This article covers the SPF and DKIM authentication processes for rapidmail and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

A DKIM record is only required once per domain. If you only have one domain, you only have to do the DKIM entry once.

1. To generate your DKIM key and then store it in the DNS with your web host, first go to your rapidmail account.

2. Then, in your account, click on your Abbreviation -> Username.

3. From there, select the Sender Settings category in the left pane. At this point you can see all your sender addresses and you can also add new ones there.

4. Then click on the Sender Authentication tab. Here you can see your sender domain. If you have created several sender domains, they are also listed here. You must store a new DKIM key for each sender domain. If an entry has already been made correctly, a green tick will appear in front of DKIM.

If the entry was made incorrectly, you will see a warning signal:

If it has not yet been carried out, a gray cross is displayed. In this case, please click on Show (eye symbol).

5. The DKIM key is displayed in a separate window. You can now add the displayed information to your DNS. Keep the browser window open with the DKIM data and copy the text under Target and Value.

6. Please add the DKIM key in Valimail Enforce.

7. In the rapidmail account, please click on the refresh button on the far right to check whether the key is stored correctly.

If so, a green check mark appears in the DKIM column.

If the settings are incorrect, a warning signal is displayed.

You can also find the instructions to set up DKIM for rapidmail here.

Once you establish that rapidmail is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

You may notice that rapidmail emails are not authenticated via SPF, even after you have added rapidmail to your domain's configuration. This is likely caused by rapidmail not sending SPF aligned-mail.

More details on how to achieve that are found in the article, here.