This article covers the SPF and DKIM authentication processes for Moosend and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

Steps to set up DKIM/Domain key for Moosend:

1. Log in to your Moosend account.

2. In the top navigation bar, click the Account Icon and click Settings.

3. In the menu on the left, click Senders.

4. In the SPF/DKIM column, you can see which senders have a valid DKIM signature indicated by a green check icon.

5. Click Set up SPF/DKIM for the sender address for which you want to set up a DKIM record.

6. Click the Domain keys identified mail (DKIM) drop-down menu to display the DKIM records.

7. Copy and paste the information in the TXT record name and TXT record value fields to your domain's Configuration page in Enforce.

Important: It takes between 30 minutes to 48 hours to finalize the process before you can move to the next step.

8. Click Verify DNS record to complete the verification.

Example DKIM TXT record name for Moosend:

ms._domainkey.mydomain.com

You can also find the instructions on how to set up DKIM and SPF for Moosend here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Moosend is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.