This article covers the SPF and DKIM authentication processes for MessageGears and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

If you’d like to implement DKIM for your domain, reach out to MessageGears Support Team to get started. You can open a support ticket, or email them directly at [email protected]

They will provide you with a TXT DKIM key record that you will need to add in your DNS.

Important: If you manage DKIM in Valimail for your domain, you will need to add the TXT DKIM key on your domain's Configuration page in Valimail Enforce.

Once the key is added, reach out back to MessageGears Support Team so they can verify the key.

You can also find the instructions on how to set up DKIM and SPF for MessageGears, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that MessageGears is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.