This article covers the SPF and DKIM authentication processes for Listrak and how they are managed in Valimail. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.

To enable DKIM for your outbound messages, contact Listrak Support at [email protected]. Please be prepared with the following information:

Listrak will then provide you with a TXT DKIM key which you will need to add on your domain's Configuration page in Valimail Enforce

You can also find the instructions on how to set up DKIM and SPF for Listrak, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that Listrak is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.