This article covers the SPF and DKIM authentication processes for CampusLogic StudentForms and how they are managed in Valimail. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding CampusLogic StudentForms as an authorized sender in the Valimail platform usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform.

CampusLogic will need to configure DKIM signing specifically for the institution through our mail vendor (SendGrid) to cause DMARC to pass. Through SendGrid, we will setup 3 CNAME records (6 in total - 3 for sandbox and 3 for production) that you will need to host in your DNS:

One CNAME to point to the mail sending server

Two other CNAMEs used for DKIM keys that would be automatically rotated

Important: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and the 3rd CNAME record in your DNS.

To get the process started, you can open up a ServiceNow case or email [email protected].

You can also find more on how to set up DKIM and SPF for CampusLogic StudentForms, here.

You can find more detailed information on how to add a DKIM key in Valimail, here:

Once you establish that CampusLogic StudentForms is an authorized sender for your domain, you will need to add the service in your Enabled Senders.

You will find more detailed information on how to add a service for your domain in Valimail, here:

Note: We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.