SPF(supported)
DKIM(recommended)



This article covers the SPF and DKIM authentication processes for Atlassian Cloud and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.




TABLE OF CONTENTS





Configuring DKIM authentication for your Atlassian Cloud emails


In order to enable DKIM signing for your domain, you will need to add the following two CNAME records in your DNS.


s1._domainkey    IN    CNAME    s1._domainkey.atlassian.net.

s2._domainkey    IN    CNAME    s2._domainkey.atlassian.net.


Important: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce.



You can also find the instructions on how to set up DKIM and SPF for Atlassian Cloud, here.






Add an Atlassian Cloud DKIM key in Enforce


1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.


    a. Scroll down and add the two DKIM keys in your configuration, by clicking on Add a DKIM key. 

    b. Enter the selector name, CNAME target value, associate the key/s with Atlassian Cloud and then click Add.


add a dkim key in Enforce


You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 






Configuring SPF authentication for your Atlassian Cloud emails


Once you establish that Atlassian Cloud is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.


1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:



3. Choose Atlassian Cloud from the list of configurable senders and then click Enable:


add a service to the authorized list in Valimail


We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.






As always, if you have any questions, please don't hesitate to submit a ticket.