SPF(supported) (dedicated subdomain)

This article covers the SPF and DKIM authentication processes for CampusLogic StudentForms and how they are managed in Valimail Enforce. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding CampusLogic StudentForms as an authorized sender in the Valimail Enforce usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform.


Configuring DKIM authentication for your CampusLogic StudentForms emails

CampusLogic will need to configure DKIM signing specifically for the institution through our mail vendor (SendGrid) to cause DMARC to pass. Through SendGrid, we will setup 3 CNAME records (6 in total - 3 for sandbox and 3 for production) that you will need to host in your DNS: 

One CNAME  to point to the mail sending server

Two other CNAMEs used for DKIM keys that would be automatically rotated

Important: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and the 3rd CNAME record in your DNS.

To get the process started, you can open up a ServiceNow case or email support@campuslogic.com.

You can also find more on how to set up DKIM and SPF for CampusLogic StudentForms, here.

Add a CampusLogic StudentForms DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the two DKIM keys in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, CNAME target value, associate the key/s with CampusLogic StudentForms and then click Add.

add a dkim key in Enforce

You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your CampusLogic StudentForms emails

Once you establish that CampusLogic StudentForms is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

3. Choose CampusLogic StudentForms from the list of configurable senders and then click Enable:

add a service to the authorized list in Valimail

We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.