SPF(supported) (dedicated subdomain) DKIM(recommended)
This article covers the SPF and DKIM authentication processes for CampusLogic StudentForms and how they are managed in Valimail Enforce. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding CampusLogic StudentForms as an authorized sender in the Valimail Enforce usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform.
TABLE OF CONTENTS
- Configuring DKIM authentication for your CampusLogic StudentForms emails
- Add a CampusLogic StudentForms DKIM key in Enforce
- Configuring SPF authentication for your CampusLogic StudentForms emails
Configuring DKIM authentication for your CampusLogic StudentForms emails
CampusLogic will need to configure DKIM signing specifically for the institution through our mail vendor (SendGrid) to cause DMARC to pass. Through SendGrid, we will setup 3 CNAME records (6 in total - 3 for sandbox and 3 for production) that you will need to host in your DNS:
One CNAME to point to the mail sending server
Two other CNAMEs used for DKIM keys that would be automatically rotated
Important: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys on your domain's Configuration page in Valimail Enforce and the 3rd CNAME record in your DNS.
To get the process started, you can open up a ServiceNow case or email firstname.lastname@example.org.
You can also find more on how to set up DKIM and SPF for CampusLogic StudentForms, here.
Add a CampusLogic StudentForms DKIM key in Enforce
Configuring SPF authentication for your CampusLogic StudentForms emails
We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.