SPF(supported) (dedicated subdomain)

This article covers the SPF and DKIM authentication processes for Service Name and how they are managed in Valimail Enforce. Because this service leverages Sendgrid's email infrastructure, it requires additions to your DNS records outside of the Valimail platform. Adding Peoplevine as an authorized sender in the Valimail Enforce usually requires a dedicated subdomain to be pointed to the Sendgrid infrastructure and typically the DKIM keys will be added in the Valimail platform.


Configuring DKIM authentication for your Peoplevine emails

Setting up a Domain Key (DKIM) you further identify your e-mails that they came securely from your server.  In your DNS, we recommend you setup the following DNS entries:

CNAME - Host: sender - VALUE: sender.peoplevine.net

CNAME - Host: s1._domainkey - VALUE: s1._domainkey.peoplevine.net

CNAME - Host: s2._domainkey - VALUE: s2._domainkey.peoplevine.net

Important: If you manage DKIM for your domain in Valimail, you will need to add the 2 CNAME DKIM keys (s1, and s2) on your domain's Configuration page in Valimail Enforce and the 3rd CNAME record in your DNS.

Once you have this in place, please send a request to support@peoplevine.com to setup your DKIM.  Simply provide us with the email address your emails are being sent from.

You can also find the instructions on how to set up DKIM and SPF for Peoplevine, here.

Add a Peoplevine DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the two DKIM keys in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, CNAME target value, associate the key/s with Peoplevine and then click Add.

add a dkim key in Enforce

You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your Peoplevine emails

Once you establish that Peoplevine is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

3. Choose Peoplevine from the list of configurable senders and then click Enable:

add a service to the authorized list in Valimail

We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.