This article covers the SPF and DKIM authentication processes for Combell and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.


Configuring DKIM authentication for your Combell emails

In order to set up DKIM for your domain for the Combell emails, you need to create a DKIM key using a DKIM record generator tool.

Once you create the new DKIM key, you will need to add it on your domain's Configuration page in Valimail Enforce.

For any help regarding the SPF and DKIM setup, you can contact the Combell support team.

You can also find the instructions on how to set up SPF for Combell, here.

Add a Combell DKIM key in Enforce

1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.

    a. Scroll down and add the DKIM key in your configuration, by clicking on Add a DKIM key

    b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with Combell and then click Add.

a screenshot of a computer

You can find more detailed information on how to add a DKIM key in Valimail Enforce here. 

Configuring SPF authentication for your Combell emails

Once you establish that Combell is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.

1. Please go to your domain's Configuration page in Enforce.

2. Click on the + sign from the Enabled Senders section:

a screenshot of a email

3. Choose Combell from the list of configurable senders and then click Enable:

a screenshot of a web page

We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.

As always, if you have any questions, please don't hesitate to submit a ticket.