SPF(supported) (dedicated subdomain) DKIM(recommended)
This article covers the SPF and DKIM authentication processes for Acoustic and how they are managed in Valimail Enforce. While only one of the two authentication methods is required for an email to pass DMARC, our recommendation is to configure both whenever possible.
TABLE OF CONTENTS
- Configuring DKIM authentication for your Acoustic emails
- Add an Acoustic DKIM key in Enforce
- Configuring SPF authentication for your Acoustic emails
Configuring DKIM authentication for your Acoustic emails
In order to set up DKIM in Acoustic for your domain/s, you will need to contact your Acoustic service owner.
The Acoustic Provisioning Team will generate all necessary SPF and DKIM records that you can then provide to your IT team for implementation.
Acoustic uses a 1024-bit encryption for its default DKIM key and the key they provide is a TXT key.
If you manage the DKIM record for your domain in Valimail, you will need to add the Acoustic TXT DKIM key in your domain's Configuration page in Valimail Enforce.
You can also find the instructions on how to set up DKIM and SPF for Acoustic, here.
Add an Acoustic DKIM key in Enforce
1. Go to your domain's Configuration page in Valimail Enforce and publish the newly created DKIM key.
a. Scroll down and add the DKIM key in your configuration, by clicking on Add a DKIM key.
b. Enter the selector name, the DKIM TXT value (the actual value is the entire string after the p= tag), associate the key with Acoustic and then click Add.
You can find more detailed information on how to add a DKIM key in Valimail Enforce here.
Configuring SPF authentication for your Acoustic emails
Once you establish that Acoustic is an authorized sender for your domain, you will need to add the service in your Enabled Senders list in Enforce.
1. Please go to your domain's Configuration page in Enforce.
2. Click on the + sign from the Enabled Senders section:
3. Choose Acoustic from the list of configurable senders and then click Enable:
We encourage you to use the comment section for any useful information about your sending service, such as the name of the service owner, change request ticket numbers, etc.
As always, if you have any questions, please don't hesitate to submit a ticket.