Proofpoint Hosted requires special configuration actions outside of Authenticate. 

Please follow these steps to complete the configuration for Proofpoint Hosted, and then return to your automation-guided task list in Authenticate.

1. Make sure you have added Proofpoint Hosted as an 'Approved Sender' in Authenticate for the domain you are configuring it for.

Note: If Proofpoint Hosted has not been approved, please do so now by selecting it from the ‘Service Name’ dropdown.

2. Input the Proofpoint ID provided by your Proofpoint Account Manager. If Proofpoint provided an SPF record, you can take the ID directly from the SPF 'include' (e.g. "v=spf1 -all").

3. To enable DKIM signing you will need to login to the Proofpoint Hosted Admin Console

4. In Proofpoint, take the following steps:

  • Go to Email Protection->Email Authentication->DKIM Signing->Keys
  • Click Generate Key
  • In the domain field, enter the domain name 8. In the selector field, put a unique entry for the domain. 
  • Set the scope field to any
  • Disable processing for the default_inbound policy route
  • Click Add Entry
  • Click the Show button in the DNS TXT Record field after the entry populates. This will include the public key that you will need to add in Valimail Authenticate.

5. Go back to Authenticate and click on Proofpoint Hosted in the Approved Sender List.

6. Click on "ADD DKIM KEY"

7. Add the DKIM key generated from the Proofpoint Hosted Admin Console

8. Return to the Proofpoint Hosted Admin Console to activate the DKIM key

17. In the Proofpoint Hosted Admin Console go to:

  • Email Protection -> Email Authentication -> DKIM Signing -> General
  • Set enable to On 
  • Save changes

This activates the keys and Proofpoint will start signing outbound emails for each domain configured in the steps above.

Once you’ve completed these steps, you can begin sending authenticated email using Proofpoint Hosted.