SparkPost requires special configuration actions outside of Authenticate.
Please follow these steps to complete configuration for SparkPost, and then return to your automation-guided task list in Authenticate.
1. Make sure you have added SparkPost as an 'Approved Sender' in Authenticate for the domain you are configuring it for.
If SparkPost has not been approved, please do so now by selecting it from the ‘Service Name’ dropdown.
You will have to manually add your DKIM key in order to make SparkPost work with Authenticate. Please follow the steps below.
1. Log in to your SparkPost account, and click on "Configuration"
Next, click on "Domains":
Note SparkPost distinguishes between "Sending Domains" and "Bounce Domains", although some domains can be both. "Sending Domains" have DKIM keys associated with them. These are used as the domain in the visible "From:" header. These are the types of domains you'll be working with in Authenticate.
2. Scroll down to the Sending Domain you're adding to Authenticate, and click on it. The DKIM public key information for your domain will be shown in the "Sending" section. Take note of the "Hostname" data, specifically the label to the left of "_domainkey" (scph0321) in this example.
3. Highlight all of the "Value" data with your mouse. You'll need both for the next steps.
4. Head back to Authenticate screen. Click on SparkPost from the Sender list if the Configuration screen is not already open. Click on DKIM and "ADD DKIM KEY".
5. Enter the "Hostname" data in the "Selector" field (scph0321 in this example) and paste the "Value" data in the "Public Key" field. Then click "Add".
You are ready to start sending mail from SparkPost when you see "CONFIGURED"in the DKIM Configuration menu.
You will now see your domain's associated DMARC data start appearing in Authenticate.