Salesforce does not require special configuration actions for SPF outside of Authenticate, but it does require some actions by your Salesforce Administrator to enable and activate DKIM keys. Please follow the steps below to complete the configuration configuration in Salesforce, and then return to your automation-guided task list in Authenticate.



1. Make sure you have added Salesforce as an “Approved Sender” in Authenticate for the domain you are configuring it for.



2. The DKIM keys for Salesforce will have to be generated from the Salesforce Administrator Account in the Salesforce platform.


3. Log in to your Salesforce account and follow the steps in this Salesforce DKIM Guide.


4. Generate the DKIM keys per the guide's instructions in step 3. Once the DKIM Keys are generated, you will need to publish them in our Authenticate platform after selecting CNAME Record Type:





6. Once the keys have been added in Authenticate, log back to the Salesforce application as an administrator and go to the DKIM section again. You will need to select "Activate" on the DKIM Key Details page after completing step 5 above. It may take Salesforce some time to recognize that the keys are present.


7. Once you have completed these steps, you can begin sending authenticated email using Salesforce.